Last updated: September 30, 2026
JETCANA Punta Cana Transfers (“JETCANA”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it and your rights.
1. Information We Collect
When you book a service or contact us, we may collect your first and last name, email address, phone or WhatsApp number, country of residence, flight number and arrival time, hotel or accommodation, number of passengers and any special requests. When you visit our website, we may also collect basic technical data such as your IP address, browser type and pages visited, through cookies and analytics tools.
2. How We Use Your Information
We use your information only to confirm and manage your booking, coordinate your pickup with your driver, monitor your flight, contact you about your transfer, answer your questions and improve our website and services. With your consent, we may ask you to leave a review after your trip.
3. Sharing Your Information
We do not sell or rent your personal information. We only share the details needed to provide your service with your assigned driver, and with trusted service providers that help us operate our business, such as website hosting, email and analytics providers. We may also disclose information when required by law.
4. Cookies
Our website uses cookies to function properly and to understand how visitors use it. You can disable cookies in your browser settings, although some parts of the website may not work correctly.
5. Data Retention
We keep your booking information only as long as necessary to provide our services, handle any issues and meet legal and accounting obligations.
6. Data Security
Our website uses SSL encryption to protect the information you send us. No online payment or credit card information is collected through our booking form.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. If you are located in the European Union or the United Kingdom, you also have the right to restrict or object to the processing of your data, to request data portability and to lodge a complaint with your local data protection authority. To exercise these rights, contact us at reservas@jetcanapuntacanatransferrd.com.
8. Children
Our services are booked by adults. We do not knowingly collect personal information from children, except passenger details provided by a parent or guardian as part of a booking.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
10. Contact
WhatsApp: +1 809-765-9797
Email: reservas@jetcanapuntacanatransferrd.com